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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Not a great place to work - Claims Benefit Examiner II Firstsource Solutions Employee Review

      2.0
      Feb 27, 2024
      Claims benefit examiner ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home is a plus

      Cons

      Poor organization and communication Unrealistic expectations

      avatar
      Firstsource Solutions Response
      2y
      We appreciate your feedback. We are glad to hear that you enjoyed the overall benefit of your work from home position. We're sorry to hear about your displeasure regarding our organization structure. As we value the work of our Firstsourcers, we aim to provide our employees with a space that encourages a digital first growth mindset in a space that is accountable and organized. Thank you again for your response. We are happy to incorporate any feedback we can when evaluating our process in the future.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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