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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Management has hired some very rude and unprofessional team leader. - Customer Service Representative (CSR) Firstsource Solutions Employee Review

      4.0
      Apr 12, 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home opportunity. Think before you go there.

      Cons

      Bad office premises Bad choice of team leader Dirty washrooms and no way to walk No chairs for the amount of employees hired.

      avatar
      Firstsource Solutions Response
      1y
      Thank you so much for taking the time to leave us feedback. While we offer a work-from-home opportunity to provide flexibility, we understand that it’s important to carefully consider the overall work environment and company culture before making a decision. We are continuously working on improving various aspects of the employee experience and appreciate your feedback..

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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