employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Nice company - Customer Service Representative (CSR) Firstsource Solutions Employee Review

4.0
May 7, 2024
Recommend
CEO approval
Business Outlook

Pros

The supervisors are nice and willing to work with you if you come across any hiccups and life.

Cons

The downside of this job would be there isn’t much room for a growth and a starting pay is pretty low for the amount of work you have to do now you do go up a dollar after about six months, but that is taking one more responsibilities going up to a claim specialist.

avatar
Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We appreciate your feedback regarding the supportive nature of the supervisors and the willingness to assist with any challenges. We’re glad to hear that you had a positive experience with your manager. It’s important to us that our managers are supportive and willing to assist with medical leave and other needs. We strive to ensure that all employees receive the help and flexibility they need, and your feedback is invaluable in reinforcing the importance of supportive management.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

See reviews by: Helpful|Rating|Date|All