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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Needed - Collections Representative Firstsource Solutions Employee Review

      3.0
      Jun 11, 2024
      Collections representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You definitely learn how to have patience with not only with customers but also with yourself more.

      Cons

      The new hire training is awful! Bonus structure is a setup. This whole thing is about the bait n switch method

      avatar
      Firstsource Solutions Response
      1y
      Thank you for your feedback. We’re pleased to hear that you’ve developed patience through your role. We are committed to addressing these issues to ensure that our training programs are effective and our bonus structures are transparent and fair.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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