employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

. - Customer Service Representative Firstsource Solutions Employee Review

4.0
Jul 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Good training. Good management and support

Cons

Cab allotments are pretty bad. Smoking zone is far.

avatar
Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We are pleased to hear that you found the training to be good and that management and support were effective. We strive to provide comprehensive training programs and supportive leadership to ensure our employees have the resources they need to succeed. Smoking areas at a distance to minimize the impact of smoke on non-smoking employees and to comply with health and safety regulations. While this arrangement can be inconvenient, it's typically intended to ensure that all employees work in a comfortable and smoke-free environment."

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

See reviews by: Helpful|Rating|Date|All