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Firstsource Solutions

Engaged Employer

Decent place to work - Customer Service Representative Firstsource Solutions Employee Review

4.0
Jul 3, 2024
Recommend
CEO approval
Business Outlook

Pros

The operations team is good

Cons

Salary is below par compared to other companies

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Firstsource Solutions Response
1y
We appreciate your feedback and are pleased to hear about the positive aspects of working with us. We are delighted to know that you find the operations team to be good. We value the hard work and dedication of our teams and are committed to supporting them in their roles. We regularly review our salary structure to ensure it aligns with industry standards and reflects the value of our employees’ contributions.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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