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Firstsource Solutions

Engaged Employer

Great company - Customer Service Associate Firstsource Solutions Employee Review

4.0
Aug 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people to work with

Cons

Sometimes will have difficult shift patterns

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Firstsource Solutions Response
1y
Thank you for sharing your thoughts on your experience working with us. We're happy to hear that you enjoy working with your colleagues, and we agree that our team is one of our greatest assets. We understand that shift patterns can sometimes be challenging, so we strive to provide fair and flexible scheduling whenever possible. If you'd like to discuss this further, please reach out to your manager or Centre Head. We value your input and are committed to providing a positive work environment for all of our colleagues.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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