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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Don't work here if you value your mental health - Customer Service Representative Firstsource Solutions Employee Review

      1.0
      Sep 20, 2024
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros about this place whatsoever. The operations manager is a bully

      Cons

      Where do I start this place is very toxic. The operations manager for the Sky outbound campaign is a bully who doesn't care about anyone but himself.

      avatar
      Firstsource Solutions Response
      1y
      We're deeply concerned about the serious allegations raised in this review. We take all reports of bullying and toxicity in the workplace very seriously and are committed to investigating these claims thoroughly. We strongly believe in a respectful and supportive work environment, and any behaviors contrary to these values will not be tolerated. If you haven't already done so, we encourage you to reach out to our HR department to provide further details and help us address this situation

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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