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Firstsource Solutions

Engaged Employer

One of the best bpo service based company - Customer Service Associate Firstsource Solutions Employee Review

5.0
Mar 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Financial security the company offers is a benefit for employee

Cons

Rotational shifts which is mandatory

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Firstsource Solutions Response
1y
Thank you for your feedback! We're glad to hear that you appreciate the financial security Firstsource provides to employees. We understand that rotational shifts are a challenge, but they are necessary to meet business requirements. We continuously explore ways to enhance employee benefits.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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