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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Call centre standard - Customer Service Representative Firstsource Solutions Employee Review

      2.0
      May 17, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There were no pros at this job, just that its an income

      Cons

      It’s a very depressing work environment

      avatar
      Firstsource Solutions Response
      1y
      Thank you for taking the time to share your experience. We’re sorry to hear that you found the work environment here to be negative. That’s certainly not the experience we want for our colleagues. We’re actively working to create a more supportive and engaging workplace, including regular wellbeing and team engagement activities. We appreciate your feedback and wish you all the best for the future.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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