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Firstsource Solutions

Engaged Employer

... - Customer Service Associate Firstsource Solutions Employee Review

4.0
May 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Very nice atmosphere and environment

Cons

Less package and no night shift allowance

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Firstsource Solutions Response
1y
Thank you for your feedback! We’re glad to hear that you’re enjoying the positive atmosphere and work environment — fostering a supportive and engaging workplace is something we truly value. Salary packages are structured based on role, experience, and market benchmarks. Night shift allowance eligibility varies depending on the process and shift timings, and we aim to ensure fairness in its application.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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