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Firstsource Solutions

Engaged Employer

Flexible - Customer Service Representative Firstsource Solutions Employee Review

3.0
May 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Oppourtunity to earn bonus aside from salary

Cons

Can be stressful at times

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Firstsource Solutions Response
1y
Thank you for your feedback. We’re pleased to hear you appreciated the opportunity to earn bonuses in addition to your salary, we know how important reward & recognition are. We also understand that the nature of the role can sometimes be challenging, and we’re committed to supporting our colleagues. We offer access to trained Mental Health First Aiders, both in person and remotely, as well as free counselling services through our health benefits provider. Thanks again for sharing your experience.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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