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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      FSL - Customer Service Representative (CSR) Firstsource Solutions Employee Review

      4.0
      Jun 23, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good working environment with supportive leads.

      Cons

      The career progression was slower than expected

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      Firstsource Solutions Response
      1y
      Thank you for your feedback! We’re happy to hear that you’ve had a positive experience with the work environment and support from your leads — that’s something we take pride in. We’d like to highlight that there are multiple Internal Job Postings (IJP) and learning & development programs available to help employees take the next step in their careers.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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