Firstsource Solutions

Firstsource Solutions reviews

Very good place to work - Customer Experience Advisor Firstsource Solutions Employee Review

4.0

Mar 8, 2016

Customer experience advisor

Recommend

CEO approval

Business Outlook

Pros

Plenty of progression opportunities and extra earnings (incentive). The SKY Academy also is a very good training scheme, with skilled trainers.

Cons

Not too many, possibly if you hate customer service you would't like to speak that much with customers.

Firstsource Solutions Response

Thanks for taking the time and leaving us such great feedback! We love receiving feedback from our employees and we strive to create an environment that allows you to do your best work and develop within the company. We are very grateful to you and your team for the hard work that you do. Keep up the good work!

Explore other reviews about Firstsource Solutions

5.0

Dec 4, 2025

Patient advocate

Recommend

CEO approval

Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0

Jun 23, 2026

Revenue cycle billing specialist

Recommend

CEO approval

Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions reviews Firstsource Solutions Customer Experience Advisor reviews Firstsource Solutions review

Firstsource Solutions

Very good place to work - Customer Experience Advisor Firstsource Solutions Employee Review

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