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Firstsource Solutions

Engaged Employer

Awesome - Customer Service Representative Firstsource Solutions Employee Review

3.0
Aug 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Good place to work and managers are helpful

Cons

There is always discrepancy in the pay and also no career growth

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Firstsource Solutions Response
8mo
Thank you for sharing your feedback. We’re pleased to hear you valued your colleagues and found managers helpful. We understand your comments regarding pay and career progression and continue to review our processes and development opportunities to support colleagues and help them grow within Firstsource.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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