Fiserv IT - Sioux Falls SD - Systems Engineer Fiserv Employee Review

1.0
Feb 18, 2017
Recommend
CEO approval
Business Outlook

Pros

It’s a job – there are some good people working in IT.

Cons

This is a finical services fortune 500 company – yet the customer services access point is run on XenApp 6.0 – which is 1 year past vendor support. Middle management – is the primary component that has blocked the upgrade to 3 different versions of XenApp. When middle management isn’t blocking the upgrade process, development is. The various client versions of software that are sold at Fiserv – are developed for desktop use only. (Single user not multi user environment) In my 4-year tenure they are still developing the software for desktop use.

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Fiserv Response
9y
Fiserv is committed to being an excellent place to work by listening to feedback from our associates. This post regarding our customer service applications, our software offerings, and training concerns us. We appreciate your bringing this to our attention as we strive to continuously improve our work experience for all associates. We have shared this information with the appropriate HR staff, but would encourage you to address this with your local HR partner, who is Christy Seidl in Brookfield. Providing more details through dedicated channels will allow us to investigate these concerns. We would also encourage you, if you feel it's applicable, to contact the Fiserv Alertline at 1-877-FISV-111, which can be done anonymously. Every day we strive to improve our workplace to provide a positive experience and work environment for all associates.

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CEO approval
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Pros

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Cons

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4.0
Oct 2, 2021
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Pros

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Cons

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