3.0
Sep 1, 2017
Former employee, more than 10 years
Troy, MI
Recommend
CEO approval
Business Outlook
Pros
Decent Pay and Benefits and time off. Loved the group that I worked with.
Cons
The client services group is going thru many changes and restructuring which has been very painful. Knowledge based articles will take years to build up to benefit this group. In the meantime, management thinks you can throw anyone on the phone and provide great service to the client. Gone are the days where you can call in and get answers in a timely fashion and from someone who actually knows the product. It will be a crap shoot once Core's start being consolidated together.