Very difficult job - Customer Service Representative Fiserv Employee Review

Users say... "Good work life balance and can manage healthy personal life" "For the most part the people that you work with and for are really great people." "benefits are good but medical is a bit expensive" "Good pay They are very flexible and will work with you" "work and culture is good" 

Users say... "Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." "Middle and higher managers don't have the power to make decisions for the benefits of their associates." "Does not support remote emps Mandatory 5days in office Massive layoffs Project backlogs 2+yrs due to loss of staff" "Senior leadership is of no use and just not brings any value or solution to the table." "Blames managers for poor upper management"