Poor choices made behind veil of secrecy - Mass lay offs last week - Anonymous employee Fiserv Employee Review

Decisions made at senior level without SME knowledge or input; Original Elan, MoneyPass, and First Data staff seen as redundant and not integrated for 6+ months post conversion; All about unilaterally raising fees to increase income regardless of client impact; Open, inclusive, embracing former culture being replaced with revenue numbers only banking culture from First Data C-level