Working at Fiserv/First Data - Customer Service Representative Fiserv Employee Review

3.0
Aug 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Time off and benefits not really sure what else

Cons

Turn over. You'll get work loads thrown at you with no heads up with no pay increase. No real room for moving up unless you are applying for a position that your friend has control over. They forced customer service representatives to work during COVID in office while they sent everyone else home because they didn't trust the agents to work home whilst they sent home 90% of the staff

Explore other reviews about Fiserv

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team atmosphere, bonus, pay

Cons

Long work hours at times

4.0
Oct 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

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