First Data merge destroyed this company - Client Tech Support Specialist Fiserv Employee Review

2.0
Oct 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Great team, supportive manager but hands are tied

Cons

Low wages, Frank the new president is destroying the company and ruined the FISERV name, Mass firings, work loads keep getting bigger and staff keeps getting shorter. Upper management DOES NOT CARE about employees, just profits. Staff is extremely overworked. Anyone who's been there for 15 plus years and knows the systems inside and out is let go. Clients are not main concern anymore and they are leaving In droves. Core processing is not top priority so it is outdated and never getting updated.

Explore other reviews about Fiserv

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work i love my team

Cons

depends on the department your in

4.0
Oct 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

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