Death Spiral of Mad King Frank - Technical Writer Fiserv Employee Review

1.0
Oct 10, 2022
Recommend
CEO approval
Business Outlook

Pros

They might pay you I guess

Cons

Regular arbitrary layoffs Regular reductions in benefits No real opportunity for advancement Hostility towards remote/WFH, while maintaining 24/7 availability expectations Preferential treatment and retaliation against those who speak out about isdues Fiserv values employees are held to look good on paper, but are entirely ignored or flouted by management Hemorrhaging clients due to outdated systems, cost cutting and corner cutting, and decline in services Forced relocation to New Jersey from sites across the nation and workers who were always remote as part of a tax benefit scheme for the CEO Annual increase caps prevent even keeping up with the rate of inflation Massively unstable working environment - constantly doing the work of 3 team members, do more with less, vital resources laid off without backups or replacement ESG and DEI initiatives at the expense of actual project development or industry growth, funds directed outwards for PR purposes rather than internally for employee benefit. Seem tailored to factionalize and pit employee groups against each other to keep them from challenging wildly unpopular choices by management Proctological levels of micromanagement : Sapience Spyware on computers, web filtering and screenscraping, badge-swipe logging, phone monitoring, excessive touch base meetings, etc - CEO and CTO also have a public history of using Spyware and email reading systems to access employee info and use this for their own gain (see leaks from JP Morgan) Cost-cutting measures to force costs onto employees rather than the company : forcing employees to purchase their own work devices and carry their own plans for on-call rotations at their own expense (and load company software/Spyware on personal devices used for work that company can then wipe at any time)

Explore other reviews about Fiserv

5.0
May 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a Good Place to work

Cons

Work - life balance is minimal

4.0
Oct 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

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