Awful In Every Way - Consultant Fiserv Employee Review

1.0
Mar 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Actually nothing. Free coffee, which is basically standard anywhere... so not really a pro at all. If a role travels, you can earn and keep airline and hotel points. And most frontline teams are great people.

Cons

Required 5 days in office, 8-9 hours a day with 7-8 hours computer time minimum. They claim RTO is for collaboration but all collaboration is over Teams anyway because it must be tracked by Sapience, their spybot. Which, btw, isn't even accurate. Fall below the minimum and you're on a list for discipline or layoff. Oh, and they still expect weekend/after hours work outside the office hours if you're salary, with no flex options. I regularly worked 50-60 hours a week because of this policy. Did the math and I was barely averaging $30 an hour which is pathetic for big tech. Actually output or quality doesn't matter, just the metrics. Parking is a nightmare and unless you want to come in a 7am, you're stuck taking a 15 minute shuttle from overflow parking to the building. The shuttles smell like BO and wet dog. Cafeteria is way overpriced. They took away nespresso machines to force more people to the on-site (full price) Starbucks for anything other than gross Keurig coffee. Want to bring lunch? Good luck fitting it in a fridge. Fridge space is more valuable than parking! Promotions are based on "already be doing the job to get the job." So, do way more than your title or responsibilities and you MIGHT get promoted. If you beg. There's so much more - and it's all from the exec level. Glad the current CEO is leaving. He ruined this company. I hope the new CEO changes things for the better.

Explore other reviews about Fiserv

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work i love my team

Cons

depends on the department your in

4.0
Oct 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

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