"Fun store... Terrible job" - Assistant Manager Five Below Employee Review

2.0
May 31, 2016
Recommend
CEO approval
Business Outlook

Pros

The company sells inexpensive toys and phone accessories, and most customers have a positive disposition went shopping and are in and out of the store without much fuss. It is a joy to interact with excited and happy children most days.

Cons

Your District Manager and the Store Manager will determine rather or not the job is tolerable, if you can not get along with both of them this is not the job for you at all. One of the company's core values is to achieve the impossible. And when they say to achieve the impossible it is meant literally because there is no way one could expect anything less given the way the labor model in the stores are set up. This company is the poster child for an organization that believes in a "bad job strategy." The company operates with chaotic operations, and The labor strategy leaves you in a downward spiral. Vicious cycle: Small labor budget >Low quantity and quality of Labor >Poor operational execution> Low Sales. There are only two full-time positions in the store: Store Manager and Assistant Manager and both are pretty much stock boys or girls and cashiers. Turnover is high most part-time cashiers lose their job because they stop calling for On-call Shifts, which has replaced their original hours. Work life is pretty miserable you Usually work with one other person and don't expect to take a lunch or 15-minute break even if you are scheduled 5 hours or more forget what the state law says. The company policy doesn't offer 15-minute breaks. Your work hours are set up most days to force you to work through your lunch. Taking a meal break would require leaving one person to man the building which is against company policy. What you can expect: Low wages Chaotic schedule with minimum hours: Hours as little as 5 hours a week and sometimes if you are a part-time cashier or freight crew no hours in any given week, you may get put On-call: You can expect to wait around all day not knowing rather you have to work until an hour before your shift. No training Poor job design coupled with inefficient operational procedures No meaning No purpose

Explore other reviews about Five Below

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, staff, and people to work with

Cons

None I loved it all

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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