Key Holder - Key Holder Five Below Employee Review

2.0
Jun 13, 2016
Recommend
CEO approval
Business Outlook

Pros

The company is great to work with. Management took the time to fully train you so that you were ready to work without them in the store.

Cons

Some of their employment choices were questionable. I know one key holder that was hired had a criminal history that made some employees hesitant to work with her. Upper management also switched quite often in the short period of time that i was working at this location.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, staff, and people to work with

Cons

None I loved it all

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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