Key holder - Keyholder Five Below Employee Review

5.0
Aug 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule Fast paced Friendly Team work oriented Room to move up Trendy, Up to Date Reasonable Management Employee Discount Always something new to learn

Cons

At times disorganized Doesn't really pay competitively Low on hours at points Forgets to recognize hard work Employee discount ( you will spend half your paycheck here)

Explore other reviews about Five Below

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun environment Fun coworkers Always something new to discover

Cons

Low pay Not enough hours

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary and bonus opportunities, and talented colleagues.

Cons

I rarely write reviews, but I hope this helps others understand the culture I experienced. I joined the company excited about the opportunity and dedicated myself to delivering results, building strong cross-functional partnerships, and supporting the business. Throughout my time there, I consistently received positive feedback from stakeholders and colleagues and was never made aware of any performance concerns or gaps. I was a top-performing team member and delivered consistent business results. My employment ended without warning. The explanation I received was simply that the company had “decided to move in a different direction." There had been no prior coaching, performance improvement plan, or conversations indicating my role or performance was at risk. It was a complete shock—not only to me, but also to many of my peers who reached out expressing surprise and frustration. The most disappointing part wasn’t just the decision itself, but how it was handled. Transparency, honest communication, and respect seemed to be missing from the process. Employees deserve timely, candid feedback and the opportunity to address concerns before life-changing decisions are made. Instead, I was left trying to make sense of a decision that didn’t align with the feedback I had consistently received. No workplace is perfect, and difficult business decisions sometimes have to be made. However, if you’re considering joining this organization, I encourage you to ask thoughtful questions about leadership communication, performance management, and how employees are supported when priorities shift. Your experience may depend heavily on the team and leadership you work under. Cons: Lack of transparency, inconsistent communication, limited psychological safety, and an environment where employees may not receive honest feedback until it’s too late.

See reviews by: Helpful|Rating|Date|All