Poor Leadership - Merchandise Manager Five Below Employee Review

2.0
Feb 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Five Below has great ideas and, for the people who work in corporate, work life is fun! They can even bring their dogs to work! You’ll always hear “work hard, and have fun!” They do try to make it a fun environment for the retail associates. And a 20% discount is a pretty good one, seeing as it is a retail store.

Cons

Hours SUCK for part timers, payroll is horrible when they convert stores to self-checkouts and cut hours from the people who work for them. They let their District Managers bully their own team, as well. Honestly, I would probably consider continuing my employment with the company if I had a new DM. As much as payroll is terrible for PT associates- such is retail.

Explore other reviews about Five Below

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, staff, and people to work with

Cons

None I loved it all

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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