My manager was evil. - Key Holder Five Below Employee Review

1.0
Jul 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Cool stuff....discount...loved the other associates.

Cons

My manager was a cruel human. When I first got promoted to part-time manager, I barely got any training. My manager threw a market plan at me and expected me to know how to read. My manager also told me to take initiative. So I would... and then she would yell at me for doing things wrong. I requested time off a month in advance to go out of town and my manager absolute ripped my head off, screamed at me, and made me cry. She also told me she would not work around my school schedule. This manager had tons of customer complaints and employee complaints, and was under investigation for how she treated people, BUT SHE DIDN'T GET FIRED! She has made numerous employees cry and belittles people. She is awful. The customers are disgusting pigs too. Stealing things that don't cost more than five dollars! And they leave trash everywhere and are rude as hell. DON'T WORK HERE!!!!!!!!

Explore other reviews about Five Below

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, staff, and people to work with

Cons

None I loved it all

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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