Indecisive - Customer Experience Manager Five Below Employee Review

2.0
Jul 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Great Personal and Vacation Time

Cons

Open door policy is a joke when opened up and got bullied for it. Also got passed up for a position when nobody ever got to know me to see if I was even a good fit. Extremely overwhelmed with everything and not even allowed to bring on more people. It’s an ok place but the beliefs and Five Below way isn’t reflected through the higher ups AT ALL!

Explore other reviews about Five Below

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

definitely loved working here as my first job, the culture is fun and welcoming

Cons

on call shifts were annoying and you had to rearrange your whole day on the off chance you were called in

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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