The truth Hurts... - Store Manager Five Below Employee Review

2.0
Feb 27, 2023
Recommend
CEO approval
Business Outlook

Pros

-Great opportunity for growth if you're a young person looking to climb the cooperate ladder and relocate to do so. -Some really great people that work here. -Pay for SM is not bad either.

Cons

-The company likes to micro manager EVERYTHING. They need to understand that what works in one store may not necessarily work in another location. Only because people are different. Markets are different as well as customers. That's what makes your stores special. Cookie cutter all that and you loose that "special". They even have a POG for the manager office... -Keep an eye on what they call a "policy". Not everything they call a policy is outlined in company documents in black-n-white as a "policy" and they will use that against you. Even use it to terminate you. -Too many tasks every week and not enough hours are given to complete all of them which forces you to pencil whip tasks in the system to stay off the "bad list". -With regards to hours, SM hours come off the top of your weekly budget. Which was odd for me to get used to. So if your budgeted 175 hours the SM and your 2 ASM take 125 hours of that off the top which leaves you only 50 hours to schedule for the rest of your team. It can get really tight at times.

Explore other reviews about Five Below

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun environment Fun coworkers Always something new to discover

Cons

Low pay Not enough hours

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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