A good place to grow your career (mainly for resume purposes) - Customer Experience Manager Five Below Employee Review

3.0
Mar 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Met some pretty cool people. Able to move up into management positions easily, as long as you put in the work! Able to learn and utilize many different skills. Experience is the best on a resume! Take advantage of it!

Cons

Pay. For sales lead (a manager position it pays only .50 more than associate, take it for the experience on your resume, that's your best bet.) Depending on location and change of staff, drama. Pay raises are non existent. Good luck. Working with highschoolers' mean a lot of call outs and others picking up the slack. Lack of communication about tasks, sales, and updates to schedules from the store manager. (Many times they would not inform the manager on duty if there was a call out. Not great especially for busier days!!) Multiple times had to work alone with no one else in the store due to store manager's lack of discipline and communication.

Explore other reviews about Five Below

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun environment Fun coworkers Always something new to discover

Cons

Low pay Not enough hours

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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