Great atmosphere not enough pay! - Customer Experience Manager Five Below Employee Review

3.0
Nov 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Fun work environment, employees are great! You get a 20% employee discount along with your family and friends. They do offer health benefits and 401k for full time employees. The store manager keeps the store very clean organized and fun.

Cons

The health insurance premiums are really high. The pay is not that great. I was promised 40 hrs a week and only scheduled 33 to 35 hours. I was not trained most of what I learned I was self educating.

Explore other reviews about Five Below

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, staff, and people to work with

Cons

None I loved it all

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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