Five below needs to do better - Customer Experience Manager Five Below Employee Review

1.0
Dec 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Employee discount Flexible schedule Fun team

Cons

This is not the ideal company to build a career with. The expectations are too high for the pay they provide. Management training is a joke. They are unappreciative of the work you do. Very very cheap. Tell you to hire people, but give you no hours to schedule with. In interviews, people would laugh when I tell them their hourly pay rate. Good, fun job as a teenager working part time. NOT as an adult working full time with bills to pay. Save yourself the trouble and look elsewhere. This is not a place you want to work.

Explore other reviews about Five Below

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

definitely loved working here as my first job, the culture is fun and welcoming

Cons

on call shifts were annoying and you had to rearrange your whole day on the off chance you were called in

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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