Not worth the effort - Customer Experience Manager Five Below Employee Review

1.0
May 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Cashiers are great, most mangers are not

Cons

No loyalty to the staff members, never enough help for the task assigned, manager will throw you under the bus, at the drop of a hat, I was actually fired first excepting a drink from the manager for sales of totebags and was accused of stealing it

Explore other reviews about Five Below

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun environment Fun coworkers Always something new to discover

Cons

Low pay Not enough hours

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

1
See reviews by: Helpful|Rating|Date|All