Be Willing to Work Hard - Shift Leader Five Guys Employee Review

4.0
May 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Good Music Bonus Programs Opportunities for Advancement (Good crew members get offered a promotion within a 6 - 12 month period usually). Free Food with every shift. If you want a career in food (corporate or otherwise) this is a great place to start

Cons

Quality and cleanliness standards are VERY STRINGENT. Be prepared to uphold them. Fast Food means high turnover, be prepared to get called to come in for the new guy who didn't show up (extra hours if you are willing/able). Pay for non - management is meager (though has gotten better recently, at least at my location). Be very wary of poor management signs when you have an interview. Be sure to ask what their secret shopper WIN percentage is (percentage of shops that are 100% perfect). They might brag about a 92% average, but shops only pay out when you have 100% on the secret shopper score. If half of their shops are 98%, half of them didn't net the crew a bonus.

Explore other reviews about Five Guys

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment that feels like family

Cons

Low wages compared to competition

2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Meals, good pay, clean location

Cons

Rude management at times, closing shifts are long

See reviews by: Helpful|Rating|Date|All