Pros
Simple concept, fairly predictable manager schedule, fixed operating schedule. Plenty of helpful people from other restaurants willing to chip in when help is needed. Fairly non competitive environment.
Cons
Everyone has "their way" of doing things, and most of those ways are not aligned with corporate expectations so it is tough to get a straight answer on issues. Immaturity fairly common among managers at all levels from shift leaders on up. Vendor turnover - food, maintenance, etc. Lack of dedication and commitment to the job by young hourly people results in low morale and commitment from the true team players. Raises and promotions do not follow any sort of schedule. Goals are essentially a secret or moving target to the store management. Minimal sense of connection to the corporate office - the Patty Press reads like a robot wrote it, or each department submitted their portion without checking on what the others were going to say. Benefit premiums higher than any other company I have worked for.