Q: What are the top reviewed jobs at Five9?

Sales Director (22) , Senior Software Engineer (21) , Sales (19) , Director (18) , Enterprise Sales Director (17) , Technical Account Manager (17) , Platform Engineer (16) , Software Engineer (16) , Account Executive (13) , Program Manager (12) , Technical Account Manager (TAM) (12) , Customer Success Manager (11) , Account Manager (9) , Manager (9) , Project Manager (9)

Question 1

Is Five9 a good company to work for?

Accepted Answer

Five9 has an overall rating of 3.6 out of 5, based on over 794 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 63% of employees would recommend working at Five9 to a friend and 52% have a positive outlook for the business. The best reviews about Five9 have been left by employees working as Program Manager, Enterprise Sales Director and Platform Engineer.

Question 2

Does Five9 pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Five9 employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Five9. This rating has decreased by 6% over the last 12 months.

Question 3

How satisfied are employees working at Five9?

Accepted Answer

63% of Five9 employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Five9 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

Question 4

What are the top reviewed jobs at Five9?

Accepted Answer

Sales Director (22), Senior Software Engineer (21), Sales (19), Director (18), Enterprise Sales Director (17), Technical Account Manager (17), Platform Engineer (16), Software Engineer (16), Account Executive (13), Program Manager (12), Technical Account Manager (TAM) (12), Customer Success Manager (11), Account Manager (9), Manager (9), Project Manager (9)

Question 5

What are the pros of working at Five9 according to real employee reviews?

Accepted Answer

"Great people working here and people is what make a company in the end" ((in 59 reviews)); "Great Leadership and Values." ((in 45 reviews)); "Benefits are great and would not want to work for anyone else out there right now." ((in 45 reviews)); "Good work life balance and can log off at 5" ((in 41 reviews)); "The pay and stock options were good" ((in 29 reviews))

Question 6

What are the cons of working at Five9 according to real employee reviews?

Accepted Answer

"And no Sick Leave. 5. 401K match is only $500 per quarter." ((in 15 reviews)); "PTO is limited (too low by SV standards)" ((in 11 reviews)); "constant layoffs due to frequent org changes" ((in 8 reviews)); "lack of career growth plans" ((in 5 reviews)); "Too many training activities being asked to be done outside of your work hours that leaves you exhausted due to little rest." ((in 4 reviews))

Question 7

What are employees saying about Five9 layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Five9 layoffs and their outlook for job security at Five9 in 2026.

Question 8

What are the top reviewed Five9 locations?

Accepted Answer

San Ramon, San Francisco, Atlanta, Chicago, New York, Boston, Phoenix, Denver, Columbus, Pleasanton, Richmond, Washington, Charlotte, Dallas, Tampa, American Fork, Salt Lake City, Minneapolis, Eureka, San Jose, Santa Clara, Hartford, Portland, West Palm Beach, Orlando, Remote, Newark, Hopewell, Princeton, Draper

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Overall Disappointing Experience - Anonymous employee Five9 Employee Review

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