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Five9

Engaged Employer

Five9 reviews

Great organization if you are in sales - Anonymous employee Five9 Employee Review

1.0
Dec 11, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fair salary, good benefits, lunch on Fridays

Cons

Management favors sales and doesn’t seem to understand that other departments exist and have needs. Promotions are only available to family and friends. Morale is at an all time low and management doesn’t care.

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Five9 Response
9y
Thank you for taking the time to provide your feedback. It’s great to hear you appreciate the benefits here at Five9, we work hard to ensure our employee benefits are competitive. We are committed to continually making Five9 an exceptional place to work, and it starts with our employees. I am sorry that you feel some departments are undervalued. Leadership here at Five9 values the dedication and hard work across the entire organization. There are many ideas we have for ensuring recognition and support continue to be given throughout all departments here at Five9, and we will continue to push forward on those ideas. Thank you for your ongoing contribution and feedback.

Explore other reviews about Five9

5.0
Mar 27, 2026
Technical account manager (tam)
Recommend
CEO approval
Business Outlook

Pros

Treats you great. Control of your own schedule

Cons

Challenging clients, a lot of adversity based on escalation.

1.0
May 20, 2026
Account director
Recommend
CEO approval
Business Outlook

Pros

Not a single pro, this company is awful

Cons

- Leadership promotes their boys club buddies that severely lack leadership skills - The product sucks. It's nowhere near industry standard - The culture is HORRIBLE. Very much sink or swim, no support, zero engagement with other employees unless you suck up to them or are in the office - Mid Market "RVP" leaders are some of the worst Ive ever seen. If you dont go to them to appease their ego for every little thing, they will "manage" you out - SKO was the worst broke company efforts Ive ever seen. Shouldnt have had one, this company is embarrassing. The public speakers and corny jokes were the most cringe thing Ive ever witnessed, Ive never felt more demotivated in my life - Boys club culture to the fullest, if you dont stroke everyones ego, you're out Stay far away from this company. Go to a real CX/UC company. FIve9 is begging for acquisition and no one will take them. The system is old and ugly. Run from this org. Don't bother.

4
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