Maybe if you're green and can't find work - Anonymous employee Five9 Employee Review

1.0
Mar 12, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company lunch on Friday. Company social every few months.

Cons

- agreed to pay rate on phone, then wrote contract for lower, had to check them -unfriendly work environment. Type where you say Hi to many people and they just look at you -Not my job mentality - heavy - Trying to engage departments to handle issues with product -tier 1 to 3 tech support does no troubleshooting -Tier 1 to 3 tech support can engage All Execs and Engineers in Service alerts, for problems as small as accepting an invalid certificate on a webpage.... basic stuff that should be screened prior to engaging such high levels. - All the original Engineers are gone, leaving only those stumbling to figure out what is in place. -execs try to micromanage everyone when they're clueless and just panic.... not good

Explore other reviews about Five9

5.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Treats you great. Control of your own schedule

Cons

Challenging clients, a lot of adversity based on escalation.

1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Not a single pro, this company is awful

Cons

- Leadership promotes their boys club buddies that severely lack leadership skills - The product sucks. It's nowhere near industry standard - The culture is HORRIBLE. Very much sink or swim, no support, zero engagement with other employees unless you suck up to them or are in the office - Mid Market "RVP" leaders are some of the worst Ive ever seen. If you dont go to them to appease their ego for every little thing, they will "manage" you out - SKO was the worst broke company efforts Ive ever seen. Shouldnt have had one, this company is embarrassing. The public speakers and corny jokes were the most cringe thing Ive ever witnessed, Ive never felt more demotivated in my life - Boys club culture to the fullest, if you dont stroke everyones ego, you're out Stay far away from this company. Go to a real CX/UC company. FIve9 is begging for acquisition and no one will take them. The system is old and ugly. Run from this org. Don't bother.

4
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