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Five9

Engaged Employer

Five9 reviews

Five9 has the energy of a start-up, the expertise of a legacy, and the growth potential of Starbucks circa 1990. - Anonymous employee Five9 Employee Review

5.0
Dec 11, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Five9 is growing at an extremely quick pace, and employment is growing with it to a very corollary degree. Everyone here is attempting to increase productivity and improve the product and company. Management recognizes that sheer manpower is necessary to do so. Upper management is also extremely involved and concerned with lower level work capabilities and strives to create a seamless environment (ie ensuring projects do not bottleneck at the top).

Cons

There are some standard growing pains with Five9. As a rapidly growing company, it is difficult to ensure that every voice is heard, and that the total company culture truly exemplifies what individual departments are putting forward.

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Five9 Response
12y
We are glad to hear you are happy working at Five9, and we hope to continue promoting the culture you have enjoyed so far. We also appreciate the constructive feedback.

Explore other reviews about Five9

5.0
Mar 27, 2026
Technical account manager (tam)
Recommend
CEO approval
Business Outlook

Pros

Treats you great. Control of your own schedule

Cons

Challenging clients, a lot of adversity based on escalation.

1.0
May 20, 2026
Account director
Recommend
CEO approval
Business Outlook

Pros

Not a single pro, this company is awful

Cons

- Leadership promotes their boys club buddies that severely lack leadership skills - The product sucks. It's nowhere near industry standard - The culture is HORRIBLE. Very much sink or swim, no support, zero engagement with other employees unless you suck up to them or are in the office - Mid Market "RVP" leaders are some of the worst Ive ever seen. If you dont go to them to appease their ego for every little thing, they will "manage" you out - SKO was the worst broke company efforts Ive ever seen. Shouldnt have had one, this company is embarrassing. The public speakers and corny jokes were the most cringe thing Ive ever witnessed, Ive never felt more demotivated in my life - Boys club culture to the fullest, if you dont stroke everyones ego, you're out Stay far away from this company. Go to a real CX/UC company. FIve9 is begging for acquisition and no one will take them. The system is old and ugly. Run from this org. Don't bother.

4
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