Two thumbs up! Literally a good job! - Technical Support Analyst Five9 Employee Review

4.0
Aug 6, 2020
Recommend
CEO approval
Business Outlook

Pros

above average salary, free meal Wednesdays, free juice and coffee, free Lynda training courses for employee development, gym, and table tennis

Cons

co-workers that are bossier than your manager

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Five9 Response
5y
Thank you very much for taking the time to provide your feedback. We do offer an Employee Assistance Program for all employees and this program does offer a variety of resources, including counseling and support groups and I would encourage you to take a look at the resources. We value our culture at Five9 and would suggest working with your HR Partner or Manager to address any interpersonal situations you are experiencing with co-workers. It's great to hear there are many things you enjoy about working at Five9, thanks again for the feedback.

Explore other reviews about Five9

5.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Treats you great. Control of your own schedule

Cons

Challenging clients, a lot of adversity based on escalation.

1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Not a single pro, this company is awful

Cons

- Leadership promotes their boys club buddies that severely lack leadership skills - The product sucks. It's nowhere near industry standard - The culture is HORRIBLE. Very much sink or swim, no support, zero engagement with other employees unless you suck up to them or are in the office - Mid Market "RVP" leaders are some of the worst Ive ever seen. If you dont go to them to appease their ego for every little thing, they will "manage" you out - SKO was the worst broke company efforts Ive ever seen. Shouldnt have had one, this company is embarrassing. The public speakers and corny jokes were the most cringe thing Ive ever witnessed, Ive never felt more demotivated in my life - Boys club culture to the fullest, if you dont stroke everyones ego, you're out Stay far away from this company. Go to a real CX/UC company. FIve9 is begging for acquisition and no one will take them. The system is old and ugly. Run from this org. Don't bother.

4
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