OK Work Enviornment, Company Has Potential - Anonymous employee Five9 Employee Review

3.0
Feb 28, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company that is going places. Promotes work life balance. Nice people. Great CEO.

Cons

Some management encourages unethical practices. One sales manager is very inexperienced and does not provide useful training. The manager lacks actual sales experience and pushes for high numbers even when quality is bad.

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Five9 Response
12y
Thank you for the feedback, we agree that Five9 "is going places." We hope you continue to enjoy your time here and we appreciate the constructive feedback.

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5.0
Mar 27, 2026
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CEO approval
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Pros

Treats you great. Control of your own schedule

Cons

Challenging clients, a lot of adversity based on escalation.

1.0
May 20, 2026
Recommend
CEO approval
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Pros

Not a single pro, this company is awful

Cons

- Leadership promotes their boys club buddies that severely lack leadership skills - The product sucks. It's nowhere near industry standard - The culture is HORRIBLE. Very much sink or swim, no support, zero engagement with other employees unless you suck up to them or are in the office - Mid Market "RVP" leaders are some of the worst Ive ever seen. If you dont go to them to appease their ego for every little thing, they will "manage" you out - SKO was the worst broke company efforts Ive ever seen. Shouldnt have had one, this company is embarrassing. The public speakers and corny jokes were the most cringe thing Ive ever witnessed, Ive never felt more demotivated in my life - Boys club culture to the fullest, if you dont stroke everyones ego, you're out Stay far away from this company. Go to a real CX/UC company. FIve9 is begging for acquisition and no one will take them. The system is old and ugly. Run from this org. Don't bother.

4
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