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Five9

Engaged Employer

Five9 reviews

Worst management - Anonymous employee Five9 Employee Review

1.0
Dec 9, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

lot of changes in management . No 401k plan .No work life balance.

Cons

Worst Micro managing team and horrible culture. I can’t believe anyone still works there under new management. Beware of new management !!! I would not recommend to any of my friends to work over there. unbelievable worst organization how other reviews says good culture it is. Managers never care about team members. work life balance is horrible.

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Five9 Response
4y
Thank you for taking the time to provide your feedback. I would encourage and invite you to speak to your HR People Partner regarding your feedback so we can have the opportunity to improve the situation. We have had a 401(k) plan for some time and also have an employer match too. We are intentional about our culture and employee experience, particularly our employees' work life balance. We just measured our employee engagement and are proud of our high score of 89%. Thank you again for your feedback.

Explore other reviews about Five9

5.0
Mar 27, 2026
Technical account manager (tam)
Recommend
CEO approval
Business Outlook

Pros

Treats you great. Control of your own schedule

Cons

Challenging clients, a lot of adversity based on escalation.

1.0
May 20, 2026
Account director
Recommend
CEO approval
Business Outlook

Pros

Not a single pro, this company is awful

Cons

- Leadership promotes their boys club buddies that severely lack leadership skills - The product sucks. It's nowhere near industry standard - The culture is HORRIBLE. Very much sink or swim, no support, zero engagement with other employees unless you suck up to them or are in the office - Mid Market "RVP" leaders are some of the worst Ive ever seen. If you dont go to them to appease their ego for every little thing, they will "manage" you out - SKO was the worst broke company efforts Ive ever seen. Shouldnt have had one, this company is embarrassing. The public speakers and corny jokes were the most cringe thing Ive ever witnessed, Ive never felt more demotivated in my life - Boys club culture to the fullest, if you dont stroke everyones ego, you're out Stay far away from this company. Go to a real CX/UC company. FIve9 is begging for acquisition and no one will take them. The system is old and ugly. Run from this org. Don't bother.

4
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