It's like an extended family - Anonymous employee Five9 Employee Review

5.0
Jan 28, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been at Five9 going on five years. I have never been so happy. I feel extremely comfortable with everyone on my team. We all seem to pull together to make it happen and help each other succeed. VP of SMB is awesome. He will push you if he think your slipping, but you know he wants you to succeed. My director is great, always ready to help me close a deal and take care of the fires when needed. I come from the dotcom era where it was not uncommon to change jobs every couple of years. I do not plan on leaving Five9 anytime soon.

Cons

It is far from my home. I travel almost 100 miles a day just to get back and forth to work. It would be great if they had better work from home options.

Explore other reviews about Five9

5.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Treats you great. Control of your own schedule

Cons

Challenging clients, a lot of adversity based on escalation.

1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Not a single pro, this company is awful

Cons

- Leadership promotes their boys club buddies that severely lack leadership skills - The product sucks. It's nowhere near industry standard - The culture is HORRIBLE. Very much sink or swim, no support, zero engagement with other employees unless you suck up to them or are in the office - Mid Market "RVP" leaders are some of the worst Ive ever seen. If you dont go to them to appease their ego for every little thing, they will "manage" you out - SKO was the worst broke company efforts Ive ever seen. Shouldnt have had one, this company is embarrassing. The public speakers and corny jokes were the most cringe thing Ive ever witnessed, Ive never felt more demotivated in my life - Boys club culture to the fullest, if you dont stroke everyones ego, you're out Stay far away from this company. Go to a real CX/UC company. FIve9 is begging for acquisition and no one will take them. The system is old and ugly. Run from this org. Don't bother.

4
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