Pros
FiveStars does have a fun startup-y culture, which is what attracted me in the first place. I became genuinely good friends with my co-workers and enjoyed working with them. Monthly team events were great for team building and getting to know each other, which helped with our productivity during the week.
Cons
I loved this company and worked very hard and was aligned with their vision. Somewhere along the line, the rejection from small business owners and a sometimes faulty product negatively affected my faith in the product and process. I was very vocal about these concerns because I wanted to stay with the company and wanted help to improve. I asked for extra training and was simply ignored and told that there is nothing else I can learn. What about sharpening my skills with the sales trainers? It didn't seem important to my city manager. I was inevitably fired for underperforming, even though I was vocal about my struggles and asked for help. There also doesn't seem to be much room for growth for individuals.