Pros
The best part about this company is building relationships with some great people who work there.
Cons
Everything else is BAD, you are getting paid way below market. You'll learn pretty quickly that management sucks, just look at how often VPs and heads of FiveStars has stepped down from those roles. Good luck trying to move on up, especially if you are in Sales/CS/AM. I recommend you STAY AWAY if you're in sales unless you don't mind slaving away grueling work hours for little to no pay. Product model hasn't worked for way too long now and FiveStars still hasn't figured it out, they always say they rolled out new features but every improvement turns out to be a disaster. FiveStars just doesn't care enough about the bottom funnel of their employees, ask them about their employee turnover rate. AEs at other companies are looked up upon and make good money because sales is a hard job and they deserve the uncapped commission! Here at FiveStars, they hire anyone as AEs and they leave the company just as quick as they're hired because they are not equipped to sell a platform like FiveStars. I decided to leave after watching all their best employees leave for better opportunities, told myself I deserved better. Good riddance.