Pros
- Unique values that leadership team and company strives to live by: Shared Humility, Authentic Relationships, Warrior Spirit, and Joy Every Day - Strong culture of learning, growth and experimentation in the engineering, product and design orgs. Many of the current employees in the engineering team joined after great internships here, which indicates lots of investing in people, especially in junior team members - Lots of new product innovations finally on the horizon! Lots of areas and products to have outsize impact working on, whether developing them or selling them to the customer base - Far and away the market leader in customer retention and loyalty for SMB, with lots more new development in the pipeline - Many on the team have deep backgrounds in SMB - Strong pedigrees (cadre of ex-Google, FB, Zynga, Goldman, McKinsey, etc.)
Cons
- While the product innovation is great, selling products to SMBs is still a challenging business. But if FiveStars can keep innovating, the path to success is clear