Great company Bad leadership - Customer Success Manager Fivestars Employee Review

Users say... "Culture was great (don't know how it is now)" "the people are great and they truly believe in the work that we do to help small businesses." "great benefits" "up Great team and culture" "we haven't lost sight of our culture, transparent product roadmap, horizontality, financial goals, and our core values including shared humility and authentic relationships" 

Users say... "Then add in that the pay is very low, commissions can be generous but if the business owner doesn't do their part, they are forfeited, the cons sadly outweighed the pros to me." "Management is bad and does not consider others" "Long hours but cool people to hang out with while doing it" "Work/life balance may get blurry because people tend to be at the office all the time." "the upper management is really good at listening to issues or suggestions and I feel they do a fair job in making adjustments and trying to make sure we're all happy and taken care of...."