Pros
Capitalized on the loyalty marketing trend to small businesses, overall very easy to use, I personally used as a customer before joining the company.
Cons
The company had burned bridges with businesses that originally had the product, then dumped it after it quote "cost too much for what revenue it actually brought in." While the product has seen updates, not enough to make it enticing for businesses that were "burned" The door to door 1 call close - that's the job. This is not a relationship sale by any means (while that may not be a con to some, it came off that way to many small business owners who base purchases off relationship and revenue dollars) Client onboarding and service team was spread too thin so they couldn't really invest time in providing ample support to each client Your success as a field sales rep depends on the territory, if the businesses in the area have had an experience with Fivestars there is a VERY high likelihood they will tell you off or roll their eyes. Not a con, but FYI your sales metrics are meetings set, meetings held, and deals closed (10 was the goal each month and most didn't hit that).