Operations - Anonymous employee Fivestars Employee Review

What seemed to be a promising place for an individual to grow their career turned sour quickly. FiveStars used to be a place where you could express your thoughts openly and not be exiled for it. Once upon a time FiveStars really did believe in it's core values and practice these values in employees day-to-day. These values were 1) work hard play hard 2) bring your everyday self to work 3) authentic relationships 4) shared humility. None of these values exist in FiveStars today within the Operations and Sales organization. You could simple look at an employee and tell they hated their job. Management in both the Sales, Account Management, and Customer Support team. Performance and metrics mean nothing if you're on the bad side of one manager. Personal issues that FiveStars should protect their employees from are swept under the rug and used against you. Upper management does not paint a clear path for growth or success. NPS surveys are not anonymous, therefore employees feel as if we have no voice.